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Pienti Hospitality Group

Since 1974,
Türkiye's Hospitable Face

Pienti Hospitality Group has built a deep-rooted presence in Türkiye's tourism ecosystem over half a century — spanning tour operations, boutique hotels, hot-air-balloon flights and corporate events.

1974
Founded
50+
Years of Experience
31
Hot-Air Balloons
4
Boutique Hotels

Our Story

Our journey began in 1974 as a small travel agency in Istanbul, and has since grown into a multi-arm hospitality and tourism group operating across Türkiye. From day one, one thing has never changed: our commitment to offering every guest a unique, personalized experience.

With our Türkiye A-Group Travel Agency license (TÜRSAB No. 4277) and decades of operational know-how, we serve a wide audience — from individual travellers and cruise passengers to tour operators and corporate clients.

Today the BookNow platform is the digital reservation arm of Pienti Hospitality Group. We bring private and group tour experiences at cruise port destinations to guests from all over the world.

Our Hotel Investments

Pienti Hospitality Group operates four boutique hotels in Cappadocia's unique landscape. Blending historic cave architecture with modern comfort, these properties are a tangible expression of the group's accommodation vision.

  • Yunak Evleri: The largest cave hotel in Cappadocia. Carved into the volcanic rock of Ürgüp, this historic property — with rooms and suites cut into the cliff face — is the group's flagship.
  • Mithra Cave Hotel: A boutique cave-stay experience in Göreme.
  • Asmalı Konak Cave Suites: A bespoke suite concept that reflects traditional Cappadocian architecture.
  • Misty Hotel: The group's urban hospitality investment.

Hot-Air Balloon Operations

Leader of Cappadocia's Skies

31 balloons, daily capacity of 882 guests, approximately 20% market share in Cappadocia.

Our hot-air balloon operations under Pam Air offer guests from all over the world an unforgettable experience, with dawn flights over Cappadocia's iconic fairy chimneys.

Run by pilots licensed by the Directorate General of Civil Aviation (SHGM) and using equipment that meets international safety standards, our operations always put safety first.

Tour Operations

We organize private and group tours at Türkiye's cruise port destinations — Istanbul, Kuşadası, Bodrum, Antalya, Trabzon and more. Our areas of expertise:

  • Ottoman and Byzantine architecture tours
  • Yacht-based blue cruises and sailing tours
  • Gastronomy and special-interest tours
  • Combined multi-destination programs
  • Cruise port meet-and-greet and transfer services

We design tailored tour programs for international markets, particularly the Far East and Latin America.

Event Organization

Pienti Events organizes weddings, corporate events and special celebrations in the singular natural setting of Cappadocia. Bringing together historic venues, balloon flights and the region's distinctive cuisine, these experiences are the events-side expression of the group's "personalized services" philosophy.

Our Values

Personalization
We design unique, one-time experiences for every guest.
Trust
Our 50+ year track record is the strongest reference for our quality.
Global Perspective
We pair local know-how with international standards.

ŞEREF TURİZM VE TİCARET LTD. ŞTİ.

İnönü Mah. Cumhuriyet Cad. Ulumaç Apt. No.93 İç Kapı No.10 Şişli / İSTANBUL

Beyoğlu V.D. / 810 003 1613 · MERSİS: 0810003161300014 · TÜRSAB Acente No: 4277

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